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FAQ

How old do I have to be to order from Wild Flower?

U.S. law requires that you be at least 18 years old to order from Wild Flower.

 

My toy wont work! What do I do?

Make sure to follow the instructions included with your toy. Many toys ship without their batteries fully installed, so make sure to check the battery compartment before fearing your new toy is defective.

 

What if I lose or break my charger for my rechargeable toy?

At this time Wild Flower doesn’t carry replacement chargers. Please contact the manufacturer and they will happily assist you.

 

What is your return policy?

Please see our Return Policy page for detailed information.

 

What are your shipping costs?

Please see our Shipping page for detailed information.

 

How long does it take my order to get to me?

We ship all orders same or next day. For detailed information about what shipping options are available, please see our Shipping page.

 

Do you offer Gift Cards?

At this time, we do not offer gift cards. We hope to really soon, though!

 

What are my payment options?

We accept all major credit cards. For your privacy, all transactions will appear as “WF Bill”. The name “Wild Flower” will never appear on any shipping materials or credit card statements.

 

Is your packaging discreet?

All orders are packaged in discreet, plain, packaging. The return address on the shipping label will read "WF SHIPPING".

 

How do I clean my toy?

Get in the habit of washing your toys before and after each use. Please see our complete guide to find instructions for washing the specific material your toy is made from. If you’re not sure what material your toy is made from, or need help identifying a toy you purchased with us, please email info@wildflowersex.com and we will gladly assist you. You might want to also check out our guide to materials.

 

What lube do I use?

Please see our Guide to Lube for detailed information on how to lube up anything!

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